Run
Software Support & Maintenance on a Predictable Retainer
Predictable monthly care for the software your business runs on: upgrades, security patches, bug fixes, monitoring and new features.
What’s Included
Bug fixes
Issues triaged, fixed and released.
Upgrades
Frameworks, libraries and runtimes kept current.
Security patches
Vulnerabilities patched as they are disclosed.
Monitoring
Uptime, errors and performance watched for you.
New features
Monthly hours to keep the product moving.
Response Times (SLA)
Every retainer comes with agreed response times by severity, written into the contract. We confirm them with you before work starts.
Plans
Retainers are sized to how much care your software needs, from a light monthly allowance to a dedicated team. Tell us what you run and we will recommend a fit.
Taking Over Software Built by Others
We regularly take over products built by other teams or tools. We start with an audit, document what we find, and stabilize before adding features.
Our Process
Six stages, two-week sprints, and a working demo at every step.
- 01
Discovery
Goals, users and constraints, worked through in a free session.
- 02
Architecture & UX
System design, user flows and a plan with clear milestones.
- 03
Agile sprints
Two-week sprints with working demos you can click.
- 04
QA & security
Automated tests and security checks before anything ships.
- 05
Launch
A zero-drama release with monitoring in place from day one.
- 06
Support
Ongoing care, upgrades and improvements every month.
Engagement
Fixed scope, dedicated team or monthly retainer.
- Fixed-Price Project
- Time & Material
- Dedicated Team
- Staff Augmentation
- Support Retainer
FAQ
Can you support software another team built?
Yes. We start with a code audit, document the system and stabilize it before taking on new work.
How do retainers work?
You get a monthly allowance of engineering time for fixes, upgrades and features, with agreed response times. Unused priorities are re-planned every month.
Who owns the code?
You do. All source code, IP and documentation transfer to you at handover.
Have a project in mind? Let’s build it.
Book a free 30-minute discovery call. Tell us the idea; we’ll come back with an approach, a timeline and an estimate within two business days.
Hire developers
Dedicated developers or a full team working only on your roadmap.